Help Need Big Help!!!!

[bhargav]

Guys.. I am having many problems right now. The names in the app are fake and there are no real names in the club roster.

I had players with real names before few days but this changed yesterday. Can anybody help me out???

[Mollers01]

Did you pay for the app or did you download it for free.

[bhargav]

I paid for it.

[Mollers01]

Are you able to post screenshots?

[bhargav]

Of what kind?

Can you specify what kind of screenshots do I need to post?

I am a newbie...

Edited February 9, 2017 by bhargav

[Dec]

If you have pirated the game (e.g. not paid for it) then the game won't have real players and you should consider not stealing it.

 

If you did pay for it, make sure in preferences real players is on, if it is and you didn't mess with any files through a cleaning application or going in yourself and changing/deleting then please send a screenshot of your confirmation email with all the sensitive information (e.g. name, address, billing information) blanked out. If you cannot blank it out then private message it me please. Thanks.

[Jack Joyce]

If you have a legitimate copy of the game then contact SEGA support: https://support.sega.co.uk/hc/en-us/requests/new